DIGITAL INCLUSION x XMA

Supporting charities to scale their impact across Manchester through the provision of donated devices.

Digital devices are desperately needed to help Manchester’s diverse communities take advantage of everything that life in the city has to offer. Residents who have the skills and essential resources needed to get online are privileged with better access to entertainment, employment and education opportunities, and vital services. Vulnerable communities are often disproportionately impacted, with limited access to devices exacerbating existing barriers and inequalities.

Despite the urgent need for affordable electricals, only 1 in 40 brand new devices will ever be reused. Every month, thousands of machines that could otherwise have been repurposed end up abandoned in storage or languishing in landfill. Even when the device itself no longer works, around 75% of materials in old electricals can still be recycled!

This year, thanks to the amazing generosity of IT solutions provider XMA, the Digital Inclusion team will be able to gift over 300 high-quality laptops to charitable organisations and vulnerable people across Manchester.

By connecting charities with potentially costly digital devices at no cost, the Digital Inclusion team aims aims to alleviate the challenges charities face in meeting demand for their services and help them to scale their impact to support more people across Manchester.

Over the next few months, the devices will be used to support teachers to prepare and deliver lessons on Ukrainian culture; help cycling enthusiasts discover how to use digital maps and route planning software; and empower unpaid young adult carers to gain essential digital skills – as well as much, much more!

Scroll down to explore our interactive map and discover where XMA’s generous donation is unlocking new opportunities for people across the city.


Laptops Changing Lives

"Thank you for the laptop for my son. He is in Year 11 and needed a laptop for school work, but I've not been able to afford one. I am also sharing the computer with him for my computer learning and job search. Thank you very much." - Fidelia O
"I've been using the laptop to apply for jobs and prepare my CV. It's so much easier now, and I feel hopeful about finding work soon." - Sarah
Receiving this laptop has been a blessing. It allows me to complete my IT college course assignments from my house, without going to the Library every time. Plus, my children are using it for homework. Thank you for making this possible." - Wynyset
"I couldn't work out on my own how to sign on to the DfE Holiday Activities and Food scheme, and it was brilliant to be able to come here and get staff to enable me to sign my children up." - Anonymous
"Thank you for the laptop. It has been a great help for me as I will be starting in college for my access to Nursing course." - Stephanie E
We've been able to run virtual workshops for our community using the laptop. It's improved the quality of our programmes and brought people together in new ways." - Group Lead
"Thanks to Manchester City Council for the laptop. It has made studying and helping my kids with homework so much easier." - Olanike
The staff could help me fill in the forms I needed in order to get Universal Credit, and being able to use the laptop in the setting made is so much easier." - Anonymous
"My laptop has been a blessing to me. I can now attend online classes and keep up with my studies without any interruptions. It's made such a difference in my learning journey." - Ahmed
"We were delighted to receive 5 laptops. These will be used to help our service users and volunteer to access our services and sessions in our community centre and remotely. Thank you so much for supporting our community." - Liz Long
"The laptop is helping me learn how to check my e-mail, God bless you. I check my Universal Credit and British Gas bill. The screen is bigger than a computer, and I see better than with a phone. Thank you." - Fanoush
Most of my friends have electronic devices, but we don't have any at home. By coming into Big Star Players Club and using theirs, I felt like one of the team and my mates help me work out how to use the games." - Young Person

Map Of Donations

Manchester Wards + Districts

“Despite the urgent need for affordable electricals, only 1 in 40 brand new devices will ever be reused.”

Laptops that might have supported care leavers to live more independently instead release harmful chemicals into the environment. Mobile phones that could have helped a person struggling with homelessness to connect with loved ones and vital support services become part of the biggest toxic waste stream in the world, with their valuable raw materials lost forever.

These outcomes are not inevitable.

Despite falling incomes and rising operational costs, Manchester has an incredible number of people, communities and organisations working together to help people to access and engage with digital services. Businesses that use a high volume of digital devices have the potential to support efforts to combat social inequalities and reduce the digital device by recycling old electricals that have reached the end of their business lifecycle.

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Digital Exclusion Heat Map