Yes Manchester - Supporting people into work and training
Paul had been unemployed since 2016, having left his previous role to act as a full-time carer for a family member. Following a change in circumstances, Paul felt that he was ready to return to work. However, he soon realised that the process for applying for a job had changed dramatically in this time, and that he was going to need some help.
In February 2020, Paul visited the Job Centre, who referred him to Yes Manchester in Higher Blackley for support. The Yes team helped Paul to explore different pathways and employment options, helping him to create a new CV, and build a tailored action plan to help him achieve his goals and get back on track.
Being a first time IT user, Paul was enrolled onto the ESF funded Digital Champions programme at Yes. Through this he received one-to-one digital skills support and training. The programme helped Paul to build his confidence, teaching him basic computer skills, and enabling him to independently search for work and apply for jobs online.
Paul also successfully completed the ‘Learn My Way’ computer basics course for beginners, with programme lead, Marika, commenting: “It was a long pathway for Paul, but he was learning something new every day, and made fantastic progress”.
When Yes centres were forced to close due to the first COVID-19 lockdown, Marika kept in contact with Paul through regular telephone calls. Paul did not have internet access or a smart device at home. However, with thanks to the ‘Good Things Foundation’ and ‘Devices Dot Now’ free device initiative, Marika was able to secure a free tablet and WiFi access for Paul, allowing him to continue his learning from home.
Over the coming months, Paul continued to develop and grow his digital skills and confidence, as well as receiving interview skills and employability support from the wider Yes team. After much perseverance, Paul successfully secured a full-time job as a Warehouse Operative in October 2020. This was a huge achievement for Paul and he’s feeling happier, healthier, less stressed and he’s enjoying his new working life and meeting new people. The distance that Paul has travelled from his first appointment at Yes, has been fantastic to see, and testament to his hard work and determination.
If you live in Newton Heath, Blackley, Collyhurst, Higher Blackley or Cheetham Hil you can sign up to become a Yes Manchester Digital Volunteer.
